At Buyhailey, we are committed to providing you with a seamless shopping experience, which includes fast and reliable shipping. Below are the details of our shipping policy:
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive an order confirmation email once your order has been successfully placed.
- A shipping confirmation email with tracking details will be sent once your order has been shipped.
Shipping Rates and Delivery Times
- We offer free shipping for orders over $80, $9 shipping cost for orders under $80, all shipping rates will be calculated at checkout based on your location.
- Standard Shipping typically takes 5-7 business days, depending on your location.
Order Tracking
- Once your order is shipped, you will receive an email with a tracking number to monitor the status of your package.
- You can also track your order by logging into your account and viewing your order details.
Shipping Restrictions
- We currently ship to addresses within the United States. International shipping is not available at this time.
Incorrect Address
- Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Items
- If your package is lost or damaged in transit, please contact our customer service team immediately at support@buyhailey.com. We will work with you and the shipping carrier to resolve the issue.
Contact Us
- If you have any questions regarding shipping, please feel free to reach out to us at support@buyhailey.com.
Thank you for shopping at Buyhailey!